Privacy Policy

Last updated: January 19, 2025

Effective date: January 19, 2025

1. Scope and Application

1.1. This Privacy Policy applies to all users of the RenewalGuard mobile application distributed via Google Play Store, Apple App Store, and any associated services, features, or content offered by RenewalGuard.

1.2. This Policy is governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising from this Policy.

1.3. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), and where applicable, the EU General Data Protection Regulation (EU GDPR).

2. Data Controller

2.1. For the purposes of applicable data protection legislation, RenewalGuard is the data controller responsible for your personal data collected through this application.

2.2. Our lawful bases for processing your personal data under Article 6 of UK GDPR are: (a) your consent; (b) performance of a contract with you; (c) our legitimate interests in operating and improving the application, provided such interests do not override your fundamental rights and freedoms.

3. Categories of Personal Data Collected

3.1. Data You Provide Directly

We collect information you voluntarily provide when using the application:

• Subscription and renewal information: service names, provider names, monetary amounts, billing frequencies, renewal dates, and associated notes
• Custom categories and organisational preferences
• Application settings and user preferences
• Any other information you choose to input into the application

3.2. Automatically Collected Data

When you use our application, we may automatically collect:

• Device identifiers and technical information (device model, operating system version, unique device identifiers)
• Application performance data and crash diagnostics
• Usage patterns and interaction data within the application
• Approximate geographic location (country/region level only, derived from IP address or device settings) for localisation purposes

3.3. Financial Information

We do not collect, process, store, or have access to your payment card details, bank account information, or other financial payment credentials. All subscription payment processing is conducted exclusively through Google Play's or Apple's payment infrastructure, subject to their respective Privacy Policies and Terms of Service.

4. Purposes of Processing

We process your personal data for the following specific purposes:

• To provide, operate, and maintain the application's core functionality
• To deliver renewal notifications and reminders you have configured
• To calculate and display spending analytics and summaries
• To process and fulfil your subscription to premium services
• To improve, optimise, and develop new features for the application
• To respond to your enquiries and provide customer support
• To detect, prevent, and address technical issues, fraud, or security breaches
• To comply with legal obligations and enforce our terms

5. Data Storage, Security, and Retention

5.1. Local Storage Architecture

Your subscription data is stored locally on your device using the secure storage mechanisms provided by your device's operating system. This data does not automatically synchronise to external servers. You maintain direct control over this locally stored data.

5.2. Technical and Organisational Security Measures

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include but are not limited to: encryption of data at rest using industry-standard algorithms; secure software development practices; regular security assessments; and access controls.

5.3. Security Limitations

Notwithstanding our security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your data and expressly disclaim any warranties or representations regarding data security to the fullest extent permitted by law.

5.4. Data Retention

Locally stored data is retained on your device until you delete it or uninstall the application. We retain anonymised, aggregated analytical data indefinitely for statistical and research purposes. Such anonymised data cannot be used to identify you.

6. Data Sharing and Third-Party Disclosure

6.1. No Sale of Personal Data

We do not sell, rent, lease, or trade your personal data to third parties for their commercial purposes.

6.2. Permitted Disclosures

We may disclose your personal data in the following limited circumstances:

• With your explicit, informed consent
• To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
• To enforce our Terms of Service, including investigation of potential violations
• To detect, prevent, or address fraud, security, or technical issues
• To protect against harm to the rights, property, or safety of RenewalGuard, our users, or the public as required or permitted by law
• In connection with a merger, acquisition, reorganisation, or sale of assets, subject to confidentiality obligations and notice to affected users

6.3. Third-Party Service Providers

The application integrates with the following third-party services:

• Google Play Services: application distribution, updates, licensing verification, and payment processing
• Apple App Store: application distribution, updates, and payment processing (iOS)

These third-party services operate under their own privacy policies and terms. We strongly encourage you to review Google's Privacy Policy at https://policies.google.com/privacy and Apple's Privacy Policy at https://www.apple.com/legal/privacy/. We are not responsible for the data practices of third-party services.

7. Your Legal Rights

7.1. Rights Under UK GDPR

Under applicable UK data protection legislation, you have the following rights:

• Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of such data.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data in certain circumstances.
• Right to Restriction: You may request restriction of processing in certain circumstances.
• Right to Data Portability: You may request transfer of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

7.2. Exercising Your Rights

You may access, export, and delete your data directly within the application. For other data subject requests, contact us using the details provided in Section 11. We will respond to valid requests within one month, which may be extended by two further months for complex requests, with notice to you.

7.3. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/

7.4. California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, the right to opt-out of sale (we do not sell personal information), and the right to non-discrimination for exercising privacy rights.

7.5. EU Residents

If you are located in the European Economic Area (EEA), you have the rights described in Section 7.1 under the EU GDPR. You may also lodge a complaint with your local data protection authority.

8. Children's Privacy

8.1. The application is not directed to children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal data from children under these ages.

8.2. If we become aware that we have collected personal data from a child without verification of parental consent, we will take immediate steps to delete that information.

8.3. If you believe we may have collected information from a child, please contact us immediately using the details in Section 11.

9. International Data Transfers

9.1. Your primary data is stored locally on your device and is not routinely transferred internationally.

9.2. If you contact our support services or use features requiring server communication, your information may be transferred to and processed in countries outside your jurisdiction. Where such transfers occur outside the UK or EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner or European Commission, or transfers to countries deemed adequate by the UK government or European Commission.

10. Cookies and Website Tracking

10.1. Our website (renewalguard.cloud) uses only minimal, optional cookies for the language translation feature powered by Google Translate.

10.2. We do not use any analytics, advertising, or tracking cookies on our website.

10.3. When you visit our website, you can choose to accept or decline cookies. If you decline, the translation feature will be disabled but the website will function normally in English.

10.4. For full details about the cookies we use, please see our Cookie Policy.

11. Changes to This Policy

11.1. We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Policy within the application and on this website with a revised "Last updated" date.

11.2. For material changes that significantly affect your rights or how we use your data, we will provide prominent notice within the application prior to the changes taking effect.

11.3. Your continued use of the application following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified Policy, you must discontinue use of the application.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: