Terms of Service

Last updated: January 19, 2025

Effective date: January 19, 2025

1. Agreement to Terms

1.1. These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and RenewalGuard ("Company", "we", "us", "our") governing your access to and use of the RenewalGuard mobile application ("Application", "App", "Service").

1.2. By installing, accessing, or using the Application, you represent and warrant that: (a) you have read, understood, and agree to be bound by these Terms; (b) you are at least 13 years of age (or 16 in certain jurisdictions); (c) if you are under 18 years of age, you have obtained parental or guardian consent; (d) you have the legal capacity to enter into this Agreement; and (e) you are not prohibited from using the Application under applicable laws.

1.3. These Terms incorporate by reference our Privacy Policy, which is available within the Application and on our website.

2. Definitions

• "Application" means the RenewalGuard mobile software application and all associated services, features, content, and functionality.
• "Content" means any data, text, information, or other materials you input, upload, or store within the Application.
• "Subscription" means a paid premium service tier (Silver or Gold) providing enhanced features.
• "Free Tier" means the basic version of the Application available without payment.
• "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, and other proprietary rights.

3. Governing Law and Jurisdiction

3.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

3.2. Subject to Section 14 (Dispute Resolution), the courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.

3.3. If you are a consumer resident in the European Union, you shall also benefit from any mandatory provisions of the law of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.

4. Licence Grant and Restrictions

4.1. Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the Application on a device that you own or control, solely for your personal, non-commercial purposes.

4.2. Licence Restrictions

You shall not, and shall not permit any third party to:

• Copy, modify, adapt, translate, or create derivative works of the Application
• Reverse engineer, disassemble, decompile, or attempt to derive the source code of the Application, except to the extent expressly permitted by applicable law
• Remove, alter, or obscure any proprietary notices, labels, or marks
• Use the Application for any commercial purpose or for the benefit of any third party
• Distribute, sublicence, lease, rent, loan, or otherwise transfer the Application to any third party
• Use the Application in any manner that violates applicable laws or regulations
• Use automated systems, bots, or scripts to access the Application
• Interfere with, disrupt, or create an undue burden on the Application or its infrastructure
• Attempt to gain unauthorised access to any portion of the Application or any systems or networks connected thereto
• Use the Application to transmit any malware, viruses, or harmful code

5. Subscriptions and Payment Terms

5.1. Subscription Tiers

The Application offers a Free Tier with limited functionality and premium Subscription tiers (Silver and Gold) with enhanced features. Feature availability for each tier is described within the Application and may change from time to time.

5.2. Payment Processing

All Subscription payments are processed exclusively through Google Play (Android) or Apple App Store (iOS). By purchasing a Subscription, you agree to their respective Terms of Service and payment policies. We do not collect, store, or have access to your payment credentials.

5.3. Billing and Automatic Renewal

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selection). YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD UNLESS YOU CANCEL AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT PERIOD. You authorise us (through Google Play or Apple) to charge the applicable Subscription fee to your designated payment method at the beginning of each billing period.

5.4. Cancellation

You may cancel your Subscription at any time through your Google Play or Apple App Store account settings:

• Android: Google Play Store → Menu → Subscriptions → RenewalGuard → Cancel
• iOS: Settings → Apple ID → Subscriptions → RenewalGuard → Cancel

Cancellation will take effect at the end of the current billing period. You will retain access to premium features until the end of the period for which you have paid. No partial refunds will be provided for unused portions of a billing period.

5.5. Price Changes

We reserve the right to modify Subscription prices at any time. Price changes will not affect your current billing period but will apply to subsequent renewal periods. We will provide reasonable notice of price changes through the Application or via email where available.

5.6. Refunds

Refunds are handled exclusively by Google Play or Apple App Store in accordance with their refund policies. We do not process refunds directly. For refund requests, please contact the respective store's support. We reserve the right to refuse refunds in cases of suspected abuse or fraud.

5.7. Free Trials

We may offer free trial periods at our discretion. At the end of a free trial, your Subscription will automatically convert to a paid Subscription unless cancelled before the trial ends. Only one free trial per user is permitted; attempts to obtain multiple trials may result in charges or account termination.

6. Intellectual Property

6.1. Our Intellectual Property

The Application, including all content, features, functionality, design elements, graphics, logos, icons, images, text, software, and underlying technology, is owned by RenewalGuard or its licensors and is protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

6.2. Your Content

You retain ownership of any Content you input into the Application. By using the Application, you grant us a limited, non-exclusive, royalty-free licence to access, process, and display your Content solely as necessary to provide and improve the Service. This licence terminates when you delete your Content or uninstall the Application.

6.3. Feedback

If you provide us with feedback, suggestions, ideas, or recommendations regarding the Application ("Feedback"), you hereby assign to us all rights, title, and interest in such Feedback. We may use, implement, and exploit Feedback without restriction, attribution, or compensation to you.

6.4. Trademarks

"RenewalGuard" and associated logos are trademarks of RenewalGuard. You may not use our trademarks without prior written consent. All other trademarks appearing in the Application are the property of their respective owners.

7. User Responsibilities

7.1. You are solely responsible for: (a) the accuracy, completeness, and legality of all Content you input; (b) maintaining the security of your device and any access credentials; (c) all activities that occur through your use of the Application; (d) backing up your data using the export features provided.

7.2. You acknowledge that the Application is a tracking and organisational tool only and does not verify the accuracy of information you input. You must independently verify renewal dates, amounts, and other critical information.

8. Disclaimers

8.1. "As Is" and "As Available"

8.2. No Guarantee of Availability

We do not warrant that the Application will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components. We do not guarantee that defects will be corrected or that the Application will meet your specific requirements.

8.3. No Financial or Legal Advice

8.4. Third-Party Services

The Application may integrate with or rely upon third-party services (including Google Play and Apple App Store). We are not responsible for the availability, accuracy, or content of third-party services, and your use of such services is at your own risk.

9. Limitation of Liability

9.1. Exclusion of Consequential Damages

9.2. Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE APPLICATION SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) FIFTY POUNDS STERLING (£50).

9.3. Essential Basis of Bargain

You acknowledge that the limitations of liability in this Section 9 reflect a fair allocation of risk between you and us, that such allocation is an essential element of the basis of the bargain between us, and that we would not provide the Application without such limitations.

9.4. Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

10. Indemnification

10.1. You agree to indemnify, defend, and hold harmless RenewalGuard and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Application; (b) your Content; (c) your breach of these Terms; (d) your violation of any applicable laws or third-party rights; (e) any dispute between you and any third party.

10.2. We reserve the right, at our own expense, to assume exclusive defence and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defences.

11. Data and Backups

11.1. Your Content is stored locally on your device. WE ARE NOT RESPONSIBLE FOR DATA LOSS DUE TO DEVICE FAILURE, LOSS, THEFT, DAMAGE, APP UNINSTALLATION, OR ANY OTHER CAUSE.

11.2. You are solely responsible for maintaining backups of your data. We strongly recommend using the export features regularly to create backup copies of your Content.

11.3. You acknowledge that uninstalling the Application will permanently delete all locally stored Content, and such deletion is irreversible.

12. Termination

12.1. Termination by You

You may terminate this Agreement at any time by uninstalling the Application and ceasing all use. If you have an active Subscription, you must cancel it separately through Google Play or Apple App Store to avoid future charges.

12.2. Termination by Us

We may terminate or suspend your access to the Application immediately, without prior notice or liability, for any reason, including but not limited to: (a) breach of these Terms; (b) fraudulent, abusive, or illegal activity; (c) non-payment of Subscription fees; (d) extended periods of inactivity; (e) discontinuation of the Application. We may also terminate the Application entirely at any time with reasonable notice.

12.3. Effect of Termination

Upon termination: (a) all rights and licences granted to you under these Terms will immediately cease; (b) you must immediately cease all use of the Application; (c) provisions of these Terms that by their nature should survive termination shall survive, including Sections 6 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12.3 (Effect of Termination), and 14 (Dispute Resolution).

13. Modifications to Terms and Application

13.1. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms within the Application and on our website, and updating the "Last updated" date. Your continued use of the Application after such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Application.

13.2. Modifications to Application

We reserve the right to modify, suspend, or discontinue the Application (or any features thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Application.

14. Dispute Resolution

14.1. Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us and attempt to resolve any dispute informally for a period of at least sixty (60) days. During this period, we will attempt in good faith to resolve the dispute through negotiation.

14.2. Binding Arbitration

If we cannot resolve a dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall be finally settled by binding arbitration administered in accordance with the rules of the London Court of International Arbitration (LCIA). The arbitration shall be conducted in London, England, in the English language, by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.

14.3. Class Action Waiver

14.4. Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights. Additionally, if you are a consumer resident in the European Union, you retain the right to bring proceedings in your country of residence.

15. General Provisions

15.1. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RenewalGuard regarding the Application and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.

15.2. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, deemed severed from these Terms. The remaining provisions shall continue in full force and effect.

15.3. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorised representative of RenewalGuard to be effective.

15.4. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this Section shall be void.

15.5. No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any person, except as expressly provided herein.

15.6. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

15.7. Notices

We may provide notices to you through the Application, by posting on our website, or by other reasonable means. You may provide notices to us at the contact information provided in Section 16.

15.8. Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

16. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us at: